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1.ME.48 |
Requests for Access and Timely Action Regarding Access of Clients to Protected Health Information When Request Denied
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Type: Policy
Category: General
Level: Community Care
Parties: Community Care employees and contractees
Printer Friendly Version: http://apps.comcareme.org/policymanual/default.aspx?code=1.ME.48&nonav=yes
Supporting References: HIPAA Privacy Rule Standard 164:524(d)
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Parent |
Effective Date |
Approval Level |
Revision Dates |
Last Reviewed |
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N/A |
4-13-2003
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Board
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4-13-2003 |
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Related Document Code |
Related Document Name |
Type |
Policy: When Community Care denies access, in whole or in part, to individuals who have requested access to protected heath information, it must, to the extent possible, give access to any other protected health information requested, after excluding the protected health information as to which the covered entity has a ground to deny access. Community Care must provide a timely, written denial to the individual. The denial must be in plain language and contain the basis for the denial, a statement of the individual’s review rights including a description of how the individual may exercise such review rights, and a description of how the individual may complain to Community Care or to the Secretary of HHS regarding this policy and the denial. This description must include the name, title, and telephone number of Community Care’s contact person. If Community Care does not maintain the protected health information the client is requesting and Community Care knows where the information is maintained, Community Care must inform the individual where to direct the request for access.