Applicants are screened promptly and responsively to
identify the urgency of need and to direct individuals to the appropriate
service(s).� Individuals and/or families
are informed about how well their request matches the agency�s services and
when those services will be available.�
Community Care�s screening practices ensure equitable treatment, give
priority to urgent needs and emergency situations, support timely initiation of
services, and provide for placement on a waiting list if necessary. ��Screening of potential clients will take
place in the same order that the referrals were received.� Exceptions to this may occur when referrals
are received for emergency situations.�
These situations will take priority pending approval from the Program
Coordinator and Program Director.�
Exceptions may also be made with approval from the Program Coordinator
and Program Director when a potential client can be served more promptly than
other referrals based on their geographical location and availability of
services in their area.� Individuals
and/or families who cannot be served, or cannot be served promptly, are
referred to appropriate resources if desired. Once it is determined that
Community Care will provide services, any relevant information that was not
collected during the referral process will be collected during the screening
process.
When a Native American child is referred for services,
Community Care will determine the applicability of the Indian Child Welfare Act
and will ensure compliance when applicable
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