Planning for discharge or termination of services will
begin at intake with participation from the client and/or guardian. These
decisions will be documented in the client's service plan and case record.
Termination or discharge could result when an individual or family:
a) achieves their service
goals or is otherwise ready to discontinue service;
b) no longer wants Community
Care's services;
c) no longer meets the
eligibility criteria;
d) refuses to meet program standards or requirements;
e) has needs that exceed
organizational resources;
f) is being reunified or has
been adopted, or;
g) is court involved and the court approves closure for
mandated clients.
Community Care, along with the client and/or family
and/or guardian, will jointly plan for termination or discharge. These
decisions will be documented in the client's case record. Should a client or
family be involuntarily discharged, Community Care will give the client and/or
family and/or guardian a written explanation of reasons for discharge within
five working days of the date service was terminated. Community Care will, to
the extent possible, ensure that the client or family is linked with
appropriate services. Community Care will document in case record reasons why
services are being terminated and will document efforts on the Discharge
Summary/Aftercare Checklist to arrange additional services. Community Care's
residential programs will provide residents leaving and/or their legal guardian
with a copy of the resident's Health Records. A copy of this document must be
placed in the closed case record. Additionally, upon termination or discharge
the client's or family's service provider or designee will complete a Discharge
Summary/Aftercare plan on the day of discharge. A copy will be placed in the
case record and a copy will be sent to the client and/or family and/or legal
guardian. Community Care will notify any other service providers working with
the client and/or family of the decision to terminate or discharge.
Notification to these providers will be documented in the case record. Refer to
the Closing Client Record Instructions when closing files.